Previously, the support was primarily through the forums, but now, more questions will be answered than previously, as long as you present them according to the terms that have been set forth.
Reporting a Site
You may report sites who exhibit the following:
- Is a splog (spam blog)
- Only has a single post
- Quick Drop pages
- Contains nudity
- Non-English content
- Incredibly offensive content - hate speech, etc.
Feedback Form
The feedback form may be used for these purposes:
- Suggesting features
- Expressing your opinion on Entrecard
- Customer service issues
- Need technical support
- You have a complaint
It is great to see these added support options. Reading the comments, "Skip this Ad" page owners will receive a warning and a twenty-four hour grace period before their account is suspended/deleted. In addition, it will allow more new members to feel as though there is support behind them, as well as smoother dropping with less spam/fast drop pages - allowing Entrecard to focus on more features and get back to its original purpose.